Sales Policy
I try very, very hard to please all my customers. I offer a money back guarantee that the parts I sell are not DOA. If you are unhappy with the part when you've installed it, I will ask you to return it to me right away. When I have the "core" back, I will either offer a complete refund, or replace it with a fresh one. I can not be responsible for the installation expenses involved. This is often a better warrantee than some places offer.
I often ship by pallet as that is easy and quick, but it may not be the cheapest route. This is negotiable of course.
Payment must be up front. If you're considering buying something from me, and you're concerned about my follow through, please email me, and ask for references in your area. I am very involved in BMW club activities, and know people across the country, and I've made sales across the country as well. I am fairly confident we can come up with people we know in common. If that fails I will give you the names and phone numbers or email addresses from any number of happy customers around the country.
There is only one payment issue that needs to be addressed. I am not a bank, and I am not in the habit of taking partial payments or layaway money or down payments. If you would like to buy something, and send less than the full amount to cover the cost, I can hold your check for a week, and send it back if you have not completed the payment in that time. If you'd like to make a deposit, and have me hold something more than a week, I'm afraid that I am not likely to be able to accomodate those wishes.
Thank you for considering ABL Original Parts. |
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